Hello,
I have seen lots of questions about backing up, but none that solve my exact problem, so here goes.
I am currently running my site on Ultrahost. However, for some time now, I have been unable to log into Cpanel. I enter the correct password and it says it's wrong. For a while, they were helping me, trying to reset the password or whatever, but when that didn't work, I stopped hearing from their support altogether, and in fact haven't heard from them in over 2 months, despite still having an open support ticket.
For a while I was able to access via FTP, but now even that has stopped working, and I can't get in to reset the password. I am having no issues logging into wp-admin to create my posts and things though.
However, my hosting period with Ultrahost is up in two months, and due to their poor customer service and my inability to access cpanel, I have decided to move hosts as soon as I can. I will need to acquire a full backup of all files and database in order to correctly restore my site on a new host.
That said, I need a way to access the entire thing without access to CPanel or FTP, such as something I can do from within Wordpress itself.
Please do not tell me to contact Ultrahost support. I have already done so regarding this matter and gotten no response back at all. Now I need to find another alternative quickly or risk losing my entire site.
Any and all advice you can give would be greatly appreciated.