The wordpress.org support forums are meant for the core application, themes and plugins that are distributed on wordpress.org.
We don't have access to (or want access) to the vendor's product so we can't/don't support commercial products here. Part of what you paid for was for support from WPZOOM, you may as well exercise that option.
http://www.wpzoom.com/support/
We don't want to interfere with the business model that the theme vendor setup, please seek support from them.
Edit: Ha! Beaten to the reply again.